Refund Policy
We want you to be happy with ToneLab Pro. Our refund policy is simple.
14-day, no questions asked
If you’re not satisfied for any reason, request a refund within 14 days of your purchase and we’ll refund you in full — no questions asked.
If the unlock fails, you get a refund any time
If ToneLab Pro doesn’t unlock after payment and we can’t get it working for you, you’re entitled to a full refund at any time, even after 14 days. Just email us.
How to request a refund
Email studiobalko@gmail.com with the email address you used at checkout (or your Paddle transaction ID). Refunds are issued to your original payment method.
Processed by Paddle
Payments and refunds are handled by Paddle.com, our payment provider and merchant of record. You can also request help with an order directly from Paddle via the receipt they email you.